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Have you been asked to attend Bristol County Court and feel unsure about what to expect? Navigating the legal system can be overwhelming, especially if it’s your first experience in a court. Whether your case involves civil proceedings, family matters, or tribunal hearings, having clear, accurate, and up-to-date information will make the process much smoother for you.
This guide is designed to help you understand everything about the Bristol County Court, from how to contact them and when they’re open, to what services they offer and what facilities you can access while visiting.
With a bit of preparation and the right knowledge, you’ll be better equipped to approach your court visit with confidence. Let’s explore everything you need to know to make your visit to Bristol County Court as stress-free as possible.
What Is the Bristol County Court, and Where Is It Located?
Bristol County Court is part of the Bristol Civil and Family Justice Centre, a modern court facility located in the heart of Bristol. It deals with a wide range of cases, including civil disputes, family matters, and tribunal issues. The court building combines functionality with accessibility, ensuring it caters to a broad spectrum of visitors and legal professionals.
The court is purpose-built and centrally located, which makes it convenient for people travelling from different parts of the city and surrounding areas.
Address:
- Bristol Civil and Family Justice Centre
- 2 Redcliff Street
- Bristol
- BS1 6GR
How to Get There?
- By train: A short walk from Bristol Temple Meads Station
- By bus: Close to major bus routes and Bristol Bus Station
- By car: Multiple public parking facilities nearby
Nearby Parking Options:
- Pay and Display on Redcliff Street
- NCP Parking at Redcliffe Parade (BS1 6SW)
- Galleries Shopping Centre (BS1 3XD)
The building itself features a modern steel and glass entrance, is clearly signposted, and includes all essential amenities to accommodate a range of needs for all visitors, including lifts, hearing assistance systems, and accessible toilets.
How Can You Contact Bristol County Court?

Reaching out to Bristol County Court is straightforward, thanks to its dedicated emails and phone lines for different types of enquiries. Before you get in touch, it’s useful to know which department handles your case type so you can contact them directly.
Email Addresses for Different Departments
Depending on your matter, here are the key email addresses:
| Department | Email Address |
| Civil Court | e-filing.bristol.countycourt@justice.gov.uk |
| Enforcement | bailiffs.bristol.countycourt@justice.gov.uk |
| General Enquiries | BristolPossessions@justice.gov.uk |
| Family Court | family.bristol.countycourt@justice.gov.uk |
| Court of Protection | courtofprotection.bristol.countycourt@justice.gov.uk |
| Family Public Law | contactfpl@justice.gov.uk |
| Business & Property | bristolspecialist@justice.gov.uk |
| Financial Remedy Cases | bristolfrc.bristol.countycourt@justice.gov.uk |
| Breathing Space | bristol.breathingspace@justice.gov.uk |
| Support Services | online@supportthroughcourt.org |
| Tribunal Services | bristolet@justice.gov.uk |
Telephone Enquiry Details and Opening Hours
These lines are open to assist you during weekdays:
| Query Type | Phone Number | Hours |
| Business & Property Courts | 0117 366 4860 | 9am to 4pm |
| Court of Protection | 0117 366 4830 | 9am to 4pm |
| General Civil & Family | 0300 123 5577 | 8:30am to 5pm |
| Divorce Contact Centre | 0300 303 0642 | 10am to 6pm |
| Family Public Law | 0330 808 4424 | 9am to 4pm |
| Payment Enquiries | 0117 366 4840 | Standard hours |
| Tribunal Support | 0117 929 8261 | 9am to 4pm |
| Support Through Court | 0300 081 0006 | Varies |
When to Use Each Contact Method?
- Use email for non-urgent matters, documentation, and follow-ups
- Call phone lines for time-sensitive queries, clarifications, and urgent hearing updates
- If unsure, start with the general enquiries email or national helpline and you’ll be directed accordingly
Clear communication with the court ahead of your hearing can help you feel prepared and informed.
What Are the Opening Times at Bristol County Court?
Bristol County Court operates on a clear schedule, which varies slightly depending on the day and type of service you need.
Here’s a breakdown of when you can access the different parts of the court:
| Service Area | Opening Times |
|---|---|
| Court Building (General) | Monday to Wednesday & Friday: 8:30am – 4pmThursday: 9am – 4pm |
| Counter Services | Monday to Friday: 9:30am – 2pm |
| High Court/Administrative Counters | Monday to Friday: Open until 4pm |
| Telephone Enquiries (Civil & Family) | Monday to Friday: 8:30am – 5pm |
| Business/Property Court Enquiries | Monday to Friday: 9am – 4pm |
| Employment Tribunal Lines | Monday to Friday: 9am – 4pm |
Make sure to arrive early for your scheduled hearings. If your session is first thing in the morning, consider arriving at least 30 minutes early to navigate through security and locate your courtroom.
What Services Does Bristol County Court Provide?

Bristol County Court handles a wide range of legal matters, each with specific processes and departments. Understanding what services are available helps you prepare effectively.
Civil, Family, Tribunal, and Property Services
- Civil court matters, including small claims, housing disputes, and enforcement
- Family law issues like divorce, child arrangements, domestic abuse injunctions
- Court of Protection cases for vulnerable individuals
- Business and Property disputes, including insolvency and contract law
- Employment Tribunal cases
- High Court and Administrative Court access for select cases
Common Reasons for Visiting the Court
- You’ve received a court summons
- You’re applying for a court order or injunction
- You’re attending a hearing related to child arrangements
- You’ve been called for a civil trial
- You’re submitting legal documentation
- You’re supporting someone during their hearing
- You need to settle a fine or payment
Types of Legal Matters Handled
| Case Type | Description |
| Family Law | Divorce, child custody, financial disputes, and domestic violence |
| Civil Law | Landlord-tenant issues, contract disputes, and personal injury |
| Tribunal Cases | Employment and immigration-related matters |
| Business Law | Insolvency, corporate disputes |
| Protection Cases | Involving individuals who cannot make decisions for themselves |
No matter your situation, the court is designed to ensure your case is handled fairly and efficiently.
What Should You Expect When Attending a Hearing at Bristol County Court?

Arriving at court can feel stressful, but understanding the process helps to ease the experience. When you enter the building, you will first go through security.
What Happens When You Arrive?
- Your bags and pockets are checked
- You may walk through a scanner
- Restricted items like alcohol and sharp objects are not allowed
Once inside, locate the Court Usher at the reception desk. They will:
- Register your arrival
- Direct you to the waiting area or hearing room
- Accept any documents you’re submitting
While Waiting:
- You can read, listen to a podcast, or talk to your legal representative
- You may be approached for discussions or negotiations before the hearing
- It’s common for hearings to start later than scheduled
During the Hearing:
- Switch off your phone
- Stand when the judge or magistrates enter
- Address the judge as “Sir” or “Madam”
- Speak clearly and respectfully
- You may need to take an oath and provide evidence
By knowing the structure and etiquette, you’ll feel more confident and ready.
What Facilities Are Available at Bristol County Court?
The Bristol County Court is well-equipped with facilities to ensure your visit is as comfortable and inclusive as possible.
Available amenities include:
- Interview Rooms: Located on each floor for private discussions
- Baby Changing Facilities: Accessible to all visitors
- Children’s Waiting Room: Available for families attending the family court
- Prayer or Quiet Room: Open to all for contemplation or prayer
- WiFi Access: Free GovWiFi is available across the building
- Vending Machines: Hot and cold drinks are available on the first floor
- Hearing Loops: Available upon prior request
For those with disabilities:
- Wheelchair access throughout the building
- Lifts to all floors
- Hidden Disabilities Sunflower lanyards available
- Assistance dogs are welcome
If you need special arrangements, it’s best to contact the court ahead of your visit to ensure your needs are met.
How Do You Prepare for a Visit to Bristol County Court?
Proper preparation can reduce anxiety and ensure a smooth court experience. Start by reviewing your hearing notice and case number.
Things to bring:
- Your hearing letter with case reference
- Copies of court documents or statements
- A drink or snack (no alcohol permitted)
- Mobile device with charger (use is restricted inside courtrooms)
- Any required evidence or correspondence
Personal preparation tips:
- Dress smartly for a good impression
- Avoid head coverings unless for religious purposes
- Consider bringing a McKenzie Friend for emotional support
- Arrange childcare if children are not involved in the case
- Plan your transport and parking in advance
If you’re working with a solicitor or barrister, they will guide you on legal preparation and what to expect on the day.
Is Bristol County Court Accessible for Everyone?

The Bristol Civil and Family Justice Centre is built to ensure accessibility for all individuals.
Accessibility Features:
- Fully wheelchair accessible with lifts on all floors
- Portable hearing enhancement system is available
- Assistance dogs are welcome
- Hidden Disabilities Sunflower network support
- Easy access to interview rooms and washrooms
Additional support:
- Contact the court ahead if you have specific needs
- Staff are trained to provide guidance
- Signage throughout the building is clear and inclusive
Whether you need mobility, hearing, or emotional assistance, the court offers facilities to make your visit manageable and comfortable.
Where Can You Park When Visiting Bristol County Court?
Finding parking near the court is relatively easy, with several paid options nearby. The court is located on Redcliff Street, which is serviced by both short-term and long-stay parking.
Closest parking options:
- Redcliff Street Pay and Display (short-stay only)
- NCP Car Park Redcliffe Parade (BS1 6SW)
- Galleries Shopping Centre (BS1 3XD)
Tips for parking:
- Arrive early to secure a spot, especially during morning hearings
- Be mindful of time limits on Pay and Display zones
- Consider using public transport if possible for ease
All nearby parking locations are within walking distance of the court entrance.
What Support Services Are Available at Bristol County Court?
If you need support during your court journey, there are helpful services available.
Support Through Court:
- Offers free help for people facing court without a lawyer
- Available online at supportthroughcourt.org
- Can guide you in person and provide emotional reassurance
Additional help:
- Court ushers can answer general questions
- A McKenzie Friend can sit with you and offer support
- Interpreters and accessibility support are available on request
- Family and friends may be allowed to accompany you
Support is not just legal, it also includes emotional and practical help to make your experience less overwhelming.
Why You Should Know How to Access Bristol County Court Services?

Being informed about the Bristol County Court process allows you to approach your legal matters with clarity and confidence. Knowing the services, contact methods, accessibility, and court etiquette saves you from surprises and delays.
Benefits of being prepared:
- Reduced stress on the hearing day
- Fewer chances of missed communication
- Better representation and outcome
- Efficient use of time and resources
- Greater confidence in unfamiliar environments
Whether you’re representing yourself or working with a legal professional, understanding the structure of the court system empowers you to take control of your legal journey.
Conclusion
Bristol County Court plays a crucial role in delivering justice across civil, family, and tribunal matters. From clear contact points to essential services and well-equipped facilities, everything is designed to support you through your legal journey.
Preparing ahead, understanding what to expect, and knowing who to reach out to will make a big difference in your court experience.
Whether you’re attending a hearing, supporting a friend, or just submitting documents, your visit can be far less stressful with the right information at hand. Always plan ahead, ask for help if needed, and stay informed to ensure a smooth and efficient visit to Bristol County Court.
FAQs
How early should I arrive before my Bristol County Court hearing?
You should aim to arrive at least 30 minutes early to go through security and find your courtroom.
Can I bring someone with me to court for support?
Yes, you can bring a McKenzie Friend or relative for emotional support, but they may not speak for you in court.
What should I wear when attending court in Bristol?
Smart clothing is recommended to create a respectful and professional appearance during proceedings.
Is there food or drink available at the court?
Yes, vending machines with hot and cold drinks are available inside the court building.
Can I use my mobile phone in the courtroom?
Phones must be switched off or on silent and should not be used for photography or recording.
What happens if I’m late to my court hearing?
Inform court staff or ushers immediately upon arrival; your case may be delayed but not dismissed.
How do I find the right courtroom for my case?
Check the hearing listings near the entrance or speak with a court usher who will guide you.